Meeting customer needs /
Smith, Ian,
Meeting customer needs / Ian Smith. - Oxford ; Corby, Northants : Butterworth/Heinemann ; 1994. - xi, 185 p. : ill. ; - Institute of Management series .
0750606681
Marketing.
Customer services.
HF5415.S634 1994
Meeting customer needs / Ian Smith. - Oxford ; Corby, Northants : Butterworth/Heinemann ; 1994. - xi, 185 p. : ill. ; - Institute of Management series .
0750606681
Marketing.
Customer services.
HF5415.S634 1994