managing quality in americas most admired companies
spechler, jay w.
managing quality in americas most admired companies - california berrett-koehler publishing 1993 - xii,425p
0-89806-118-0
total quality managements-u.s-case studies
managing quality in americas most admired companies - california berrett-koehler publishing 1993 - xii,425p
0-89806-118-0
total quality managements-u.s-case studies