Powerful phrases for effective customer service / (Record no. 29159)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00556nam a22001937a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 260318b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780814420324 |
| 100 ## - MAIN ENTRY--AUTHOR | |
| Author | Evenson Renee |
| 245 ## - TITLE STATEMENT | |
| Title | Powerful phrases for effective customer service / |
| Statement of responsibility, etc | by Renee Evenson |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New York |
| Name of publisher | Amacom |
| Date of publication | 2012 |
| 300 ## - COLLATION | |
| Pagination | x,294p. |
| Other physical details | Pbk |
| 650 ## - TRACINGS | |
| Main Subject | Customer services |
| 650 ## - TRACINGS | |
| Main Subject | Customer services -Terminology |
| 650 ## - TRACINGS | |
| Main Subject | Customer relations |
| 650 ## - TRACINGS | |
| Main Subject | Business communication |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Books |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5.E8 2012 |
| Source of classification or shelving scheme | Not for loan | Permanent location | Current location | Date acquired | Full call number | Barcode. | Koha item type |
|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Main LIbrary | Main LIbrary | 03/18/2026 | HF5415.5.E8 2012 | 2026-213678 | Books | |
| Library of Congress Classification | Main LIbrary | Main LIbrary | 03/18/2026 | HF5415.5.E8 2012 | 2026-213679 | Books |