service operations management (Record no. 29238)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00490nam a2200157 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 260324b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780273740483 |
| 100 ## - MAIN ENTRY--AUTHOR | |
| Author | johnston robert and clark graham |
| 245 ## - TITLE STATEMENT | |
| Title | service operations management |
| Remainder of title | improving service delivery |
| Statement of responsibility, etc | robert johnston and graham clark |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | london |
| Name of publisher | pearson education limited |
| Date of publication | 2012 |
| 300 ## - COLLATION | |
| Pagination | xxii, 462, ill. |
| Other physical details | pbk. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Books |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD9980.5.J6 2012 |
| Source of classification or shelving scheme | Not for loan | Permanent location | Current location | Date acquired | Full call number | Barcode. | Koha item type |
|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Main LIbrary | Main LIbrary | 03/24/2026 | HD9980.5.J6 2012 | 2026-213828 | Books | |
| Library of Congress Classification | Main LIbrary | Main LIbrary | 03/24/2026 | HD9980.5.J6 2012 | 2026-213829 | Books |