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Customer service : building successful skills for the twenty-first century / Robert W. Lucas.

By: Material type: TextPublication details: Boston : McGraw-Hill, c2005.Edition: 3rd edDescription: xvi, 416 p. : ill. (some col.), col. mapsISBN:
  • 0072938056 (pbk. : alk. paper)
Subject(s): DDC classification:
LOC classification:
  • HF5415.5 .L83 2005
Online resources:
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Item type Current library Status Barcode
Books Main LIbrary Available 2025-14414
Books Main LIbrary Available 2025-14415

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