Thill, John V. Excellence in business communication / John V. Thill, Courtland L. Bovée. - New York : McGraw-Hill, c1991. - xix, 542, xii p. : col. ill. ; ISBN: 0070068070 Subjects--Topical Terms: Business communication--Case studies. LC Class. No.: HF5718.2.U6 / T45 1991