Design for Six Sigma in product and service development : applications and case studies /
edited by Elizabeth A. Cudney and Sandra L. Furterer.
- Boca Raton, FL : CRC Press, c2012.
- xv, 427 p. : ill. ;
"Design for Six Sigma (DFSS) is a data-driven quality strategy for designing products and services. The goal of DFSS is to avoid process problems using systems engineering techniques. DFSS consists of five interconnected phases: Define, Measure, Analyze, Design, Verify. This book provides a detailed description of how to apply DFSS in product and service development. It provides instructional strategies, an overview of benefits and uses, and a roadmap that links several methodologies including organizational leadership, product development, system integration, critical parameter management, voice of the customer, quality function deployment, and concept generation"--
9781439860601 (hardback : acidfree paper)
Six sigma (Quality control standard) BUSINESS & ECONOMICS / General TECHNOLOGY & ENGINEERING / Engineering (General) TECHNOLOGY & ENGINEERING / Manufacturing