Schonberger, R.J./ Knod, E. M. <br/><br/>
Operations Management: customer focuced principles/ 
Schonberger, R.J./ Knod, E. M. 
 - 6th 
 - Boston  Mcgraw-Hill  1997 
 -  Hbk 
<br/><br/><label>ISBN: </label>0256194068 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production-- Management
<br/><br/><label>LC Class. No.: </label>TS155.5 3244 1997