TY  - BOOK
AU  - Gnanadhas, M.E. and etal
TI  - Service quality in commercial banks
SN  - 9788183568258
AV  - HG 3374.G5 2011 
PY  - 2011///
CY  - New delhi
PB  - Discovery
KW  - Banks and banking-Africa
KW  - financial institutions-Africa
KW  - financial service industry-Africa
KW  - informal sector (Economics)-Africa
KW  - Rural credit-Africa
ER  -