spechler, jay w.  <br/><br/>
managing quality in americas most admired companies 

 - california   berrett-koehler publishing   1993 
 - xii,425p 
<br/><br/><label>ISBN: </label>0-89806-118-0 
<br/><br/><label>Subjects--Topical Terms: </label><br/>total quality managements-u.s-case studies