Vetrivel, T. <br/><br/>
Customer Relationship Management / 
T. Vetrivel 
 - New Delhi  Discovery Publishing House PVT. Ltd  2011 
 - 232p, ill;  Hbk 
<br/><br/><label>ISBN: </label>9788183568777 
<br/><br/><label>LC Class. No.: </label>HF5415.55.V4 2011