Hayes, David K. Hotel operations management / David K. Hayes, Jack Ninemeier. - 2nd ed. - Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007. - xix, 570 p. : ill. ; Pbk , Includes index. ISBN: 0131711490 Subjects--Topical Terms: Hotel management. LC Class. No.: TX911.3.M27 / H39 2007