TY  - BOOK
AU  - king B.
TI  - Bank 2.0:: How customer behaviour and technology will change the future of financial services:
SN  - 9789814302074
AV  - HG 1616 .C8 .K5 2010 
PY  - 2010///
CY  - Singapore
PB  - Marshall Cavendish 
KW  - Banks and banking - customer srevices
KW  - Bank management
KW  - Finacial services industry
ER  -