<?xml version="1.0" encoding="utf-8" ?> <rss version="2.0" xmlns:opensearch="http://a9.com/-/spec/opensearch/1.1/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom"> <channel> <title> <![CDATA[ Search for 'su:&quot;Customer services&quot;']]> </title> <!-- prettier-ignore-start --> <link> /cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22Customer%20services%22&#38;sort_by=relevance&#38;format=rss </link> <!-- prettier-ignore-end --> <atom:link rel="self" type="application/rss+xml" href="/cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22Customer%20services%22&#38;sort_by=relevance&#38;format=rss" /> <description> <![CDATA[ Search results for 'su:&quot;Customer services&quot;' at ]]> </description> <opensearch:totalResults>5</opensearch:totalResults> <opensearch:startIndex>0</opensearch:startIndex> <opensearch:itemsPerPage>100</opensearch:itemsPerPage> <atom:link rel="search" type="application/opensearchdescription+xml" href="/cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22Customer%20services%22&#38;sort_by=relevance&#38;format=opensearchdescription" /> <opensearch:Query role="request" searchTerms="q%3Dccl%3Dsu%253A%2522Customer%2520services%2522" startPage="" /> <item> <title> Customer service : building successful skills for the twenty-first century / </title> <dc:identifier>ISBN:0072938056 (pbk. : alk. paper)</dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=2260</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <a href="https://0072938056"><img alt="See Baker &#38; Taylor" src="BakerTaylorLinkURL0072938056" /></a> ]]> <![CDATA[ <p> By Lucas, Robert W..<br /> Boston : McGraw-Hill, 2005 .<br /> xvi, 416 p. : 0072938056 (pbk. : alk. paper) </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=2260">Place hold on <em>Customer service :</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=2260</guid> </item> <item> <title> Delivering knock your socks off service </title> <dc:identifier>ISBN:0814477771 :</dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=9833</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <a href="https://0814477771"><img alt="See Baker &#38; Taylor" src="BakerTaylorLinkURL0814477771" /></a> ]]> <![CDATA[ <p> By Anderson, K. etal.<br /> New York, N.Y Amacom, 1991 .<br /> vii, 136 p. :ill 0814477771 : </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=9833">Place hold on <em>Delivering knock your socks off service </em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=9833</guid> </item> <item> <title> Service failure : the real reasons employees struggle with customer service and what you can do about it / </title> <dc:identifier>ISBN:9780814431993</dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=9997</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <a href="https://0814431992"><img alt="See Baker &#38; Taylor" src="BakerTaylorLinkURL0814431992" /></a> ]]> <![CDATA[ <p> By Toister, Jeff..<br /> New York : American Management Association, 2013 .<br /> v, 202 p. ; , Includes index. 9780814431993 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=9997">Place hold on <em>Service failure :</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=9997</guid> </item> <item> <title> Meeting customer needs / </title> <dc:identifier>ISBN:0750606681</dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=14708</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <a href="https://0750606681"><img alt="See Baker &#38; Taylor" src="BakerTaylorLinkURL0750606681" /></a> ]]> <![CDATA[ <p> By Smith, Ian,.<br /> Oxford ; | Corby, Northants : Butterworth/Heinemann ; 1994 .<br /> xi, 185 p. : 0750606681 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=14708">Place hold on <em>Meeting customer needs /</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=14708</guid> </item> <item> <title> Powerful phrases for effective customer service / </title> <dc:identifier>ISBN:9780814420324</dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=29159</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <a href="https://081442032X"><img alt="See Baker &#38; Taylor" src="BakerTaylorLinkURL081442032X" /></a> ]]> <![CDATA[ <p> By Evenson Renee.<br /> New York Amacom 2012 .<br /> x,294p. 9780814420324 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=29159">Place hold on <em>Powerful phrases for effective customer service /</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=29159</guid> </item> </channel> </rss>
