000 00736cam a2200205 a 4500
005 20250425133500.0
008 950731s1995 enk b 001 0 eng d
020 _a0750621249
050 0 0 _aHD62.15
_b.O173 1995
100 1 _aOakland, John S.
245 1 0 _aTotal quality management :
_btext with cases /
_cJohn S. Oakland ; case study co-author Leslie J. Porter.
260 _aOxford ;
_aBoston :
_bButterworth-Heinemann,
_c1995.
300 _axii, 370 p. :
_bill. ;
440 0 _aB H contemporary business series.
650 0 _aTotal quality management.
650 0 _aTotal quality management
_xCase studies.
700 1 _aPorter, Leslie J.
856 4 2 _uhttp://www.loc.gov/catdir/enhancements/fy1117/95186742-d.html
942 _cBK
999 _c10704
_d10704