| 000 | 00559nam a22001697a 4500 | ||
|---|---|---|---|
| 005 | 20251204111016.0 | ||
| 008 | 251204b |||||||| |||| 00| 0 eng d | ||
| 020 | _a0838934897 | ||
| 050 | _aZ 711 . H4 1998 | ||
| 100 | _aHernon Peter | ||
| 245 |
_aAssessing Service Quality / _bsatisfying the expectation of library customers |
||
| 260 |
_aU S A _bAmerican Library Association _c1998 |
||
| 300 | _axvii , 243p :ill | ||
| 650 |
_aLibraries and readers - Evaluation _vLibraries and reader - United States - Evaluation |
||
| 700 | _aAltman Ellen | ||
| 942 | _cBK | ||
| 999 |
_c26572 _d26572 |
||