| 000 | 00556nam a22001937a 4500 | ||
|---|---|---|---|
| 005 | 20260318150931.0 | ||
| 008 | 260318b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9780814420324 | ||
| 050 | _aHF5415.5.E8 2012 | ||
| 100 | _aEvenson Renee | ||
| 245 |
_aPowerful phrases for effective customer service / _cby Renee Evenson |
||
| 260 |
_aNew York _bAmacom _c2012 |
||
| 300 |
_ax,294p. _bPbk |
||
| 650 | _aCustomer services | ||
| 650 | _aCustomer services -Terminology | ||
| 650 | _aCustomer relations | ||
| 650 | _aBusiness communication | ||
| 942 | _cBK | ||
| 999 |
_c29159 _d29159 |
||