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The exchange : a bold and proven approach to resolving workplace conflict /

Dinkin, Steven.

The exchange : a bold and proven approach to resolving workplace conflict / Steven Dinkin, Barbara Filner, Lisa Maxwell. - New York : CRC Press, c2011. - xiv, 123 p. ;

Includes index.

ISBN: 9781439852989 (pbk. : acidfree paper) 1439852987 (pbk. : acidfree paper)

Subjects--Topical Terms:
Conflict management.
Personnel management.
Interpersonal conflict--Prevention.
Conflict management--Case studies.
Personnel management--Case studies.
Interpersonal conflict--Prevention--Case studies.

LC Class. No.: HD42 / .D56 2011

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